Personal information is information, or a combination of pieces of information that could reasonably allow you to be identified.
Personal information that we use
We will collect personal information about you from a variety of sources, including information we collect from you directly (e.g. when you contact us), and information we collect about you from other sources, described below:
Note that we may be required by law to collect certain personal information about you, or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations. We will inform you at the time your information is collected whether certain data is compulsory and the consequences of the failure to provide such data.
Personal Information that we collect directly from you
The categories of information that we collect directly from you are:
Information that we collect from other sources
We collect information about you from social network sites (eg facebook, Twitter, Instagram)
The categories of information that we collect about you from these sources are:
Use of your Personal Information
We use your personal information to:
Legal basis for the processing
We must have a legal basis to process your personal information. In most cases the legal basis will be one of the following:
We may obtain your consent to collect and use certain types of personal information when we are required to do so by law (for example, in relation to our direct marketing activities, Cookies and Tracking Technologies or when we process sensitive personal information). If we ask for your consent to process your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this privacy notice.
We may share your personal information with third parties in the following circumstances:
Because we operate as part of a global business, the recipients referred to above may be located outside the jurisdiction in which you are located (or in which we provide the services). See the section on “International Data Transfer” below for more information.
International Data Transfers
Your personal information may be transferred to, stored, and processed in a country that is not regarded as ensuring an adequate level of protection for personal information under European Union law.
We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details below.
We take protection of children’s privacy seriously. We operate this website in compliance with all applicable law in the country in which we are located. Children under the age of 16 should have a parent/guardian’s consent before providing any personal information to the website. We will not require or request children under this age to provide more personal information than is reasonably necessary to participate in the applicable activity on the Site. If we determine upon collection that a user is under this age, we will not use or maintain his/her personal information without the parent/guardian’s consent. Without such consent, though, the child may not be able to participate in certain activities. However, in certain circumstances, we may maintain and use such information (in accordance with the rest of this policy and applicable law) in order to notify and obtain consent from the parent/guardian and for certain safety, security, liability and other purposes permitted under applicable law.
Cookie and Tracking Technology
We use Cookie and Tracking Technology to access our website, including the IP addresses to automatically collect technical information about usage of our Site.
This might include your type of Internet Browser or computer, the domain name of your Internet Service Provider, number of page visits and the character and duration of such visits. We also track the number of visitors to our website in an aggregate form. This information helps us keep our website fresh and interesting to our visitors and tailor content to a visitor’s interests. We may disclose certain information collected through cookies and similar technologies to potential partners, advertisers (who may use this information to provide advertisements tailored to your interests) or other third parties.
You may set your computer browser to disable cookies or to alert you when cookies are being sent. If you disable cookies, we may be unable to optimise your visit to our website and certain features may not be available.
Information security and storage
We implement technical and organisational measures to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the on-going integrity and confidentiality of personal information. We evaluate these measures on a regular basis to ensure the security of the processing.
We will keep your personal information for as long as we have a relationship with you or as stated in the Terms and Conditions for the relevant promotion. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:
We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.
Your rights over your personal information
You have certain rights regarding your personal information, subject to local law. These include the following rights to:
We will only send you marketing messages by email, texts and other electronic means if we have your permission to do so.
If you think any information we have about you is incorrect or incomplete, please contact us as soon as possible. We will correct or update any information as soon as we can. We will contact you if we need additional information from you in order to honour your requests.
You may request a copy of this policy from us using the contact details set out above. We may modify or update this policy from time to time.
pladis Foods Limited is the controller responsible for the personal information that we collect and process
If you have any questions or concerns regarding the way in which your personal information has been used, please write to us by post at Legal Department, pladis Foods Limited Hayes Park, Hayes End Road, Hayes, Middlesex UB4 8EE or by email email@example.com.
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist you with your complaint or concern, you have the right to make a complaint to the data protection authority in England.